FAQ

How can I include a gift message with my order?
You can include a gift message in your Shopping Cart in the "Gift Message" field up to 300 characters. 

Do you ship internationally?
No, at this time we do not ship internationally. Our baked goods contain no preservatives so they are not able to withstand a journey beyond our borders. 

Can I pick up my order directly?
Yes! Arrangements can be made for you to pick up your order out of the oven at our new kitchen in Monterey County, or delivered anywhere in Pebble Beach, Santa Cruz or Santa Clara Counties.

Do you offer special delivery in Monterey & Santa Cruz Counties?
Yes, we offer special delivery for Monterey and Santa Cruz Counties. Cookies will be delivered the same day they are baked and will be scheduled per order based on our baking schedule. Delivery fee of $25.  Select delivery option: Cookies by the Sea Fresh Delivery
 
How should I handle my baked goods once they arrive?
All of our products are baked fresh. We don't add preservatives of any kind. We make every effort to get you your shipment ASAP. 

Happily, we have designed our products to be freezer friendly.

Therefore, to maintain all the goodness we put into our products, and to make sure that you enjoy them for a long time, we suggest that you immediately freeze everything that you won't consume immediately.